Policies

Privacy Statement

Your privacy is important to us at Industrial Training International (ITI).  ITI collects personally identifiable information from our users for merchant communications, billing purposes, to fill your orders, and to provide service to you.  If we have trouble processing an order, we will use this personally identifiable information to contact you. We also collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review, to improve the content of our Web page, to customize the content and/or layout of information, and to contact consumers for marketing purposes.  If you do not want to receive e-mail from us in the future, please contact us to request no merchant communications at 888-567-8472 or bookstore@iti.com.

Tax-Exempt Orders

Industrial Training International Bookstore (ITI Bookstore) is required to charge tax in the state of Washington. Shipments delivered within the State of Washington are subject to the local sales tax of the delivery address.  If your order is to be tax exempt, the ITI Bookstore will need to have your tax exemption certificate on file. If one is not on file, Schools, libraries, churches, government, non-profit agencies and other tax exempt organizations can easily place a tax exempt order by contacting the ITI Bookstore at 888-567-8472 Monday-Friday from 8:00 AM – 4:30 PM P.S.T.  You will be required to fax your tax exempt certificate/permit to 360-225-5666 or email a copy to bookstore@iti.com.

Payments

Accepted Methods of Payment - Credit Cards, Check or Money Order.  Credit Cards accepted include Visa Card, MasterCard, American Express, and Discover Card. Credit cards are charged when orders are placed.  Check/Money Order purchases are shipped upon deposit and bank clearance.

Mailing Address for Check/Money Order:

ITI Bookstore
PO Box 1660
Woodland, WA 98674

*Please include specific order item #s, quantity, and shipping name and address.